API Integrations & Automation

Your business runs on multiple systems: a booking platform, a channel manager, a payment processor, accounting software, email marketing, WhatsApp for customer communication.

But these systems don't talk to each other. So your team spends hours every day copying data between them. Manually updating availability. Reconciling bookings. Creating reports.

Every manual step wastes time and creates opportunities for errors.

The Cost of Disconnected Systems

Wasted Time Your team spends 10-20 hours per week on manual data entry. That's time they could spend serving customers or growing your business.

Human Errors When someone manually copies data, mistakes happen. Wrong prices, missed bookings, incorrect inventory counts. These errors cost money and damage your reputation.

Delayed Information By the time someone manually updates all your systems, the information is already outdated. You're making decisions based on old data.

Missed Opportunities Leads come in while you're closed. By the time you respond the next day, they've already booked with a competitor who has automated responses.

What API Integration Means (In Plain Language)

Think of an API as a waiter in a restaurant. You tell the waiter what you want, the waiter takes your order to the kitchen, the kitchen prepares it, and the waiter brings it back.

An API does the same thing between software systems. It takes information from one system, sends it to another, and brings back the response. All automatically, in seconds.

Without Integration:

• Guest books on your website
• You manually enter it into your PMS
• You manually update availability on Booking.com
• You manually send a confirmation email
• You manually create an invoice in your accounting software

With Integration:

• Guest books on your website
• Everything else happens automatically

What We Integrate

Connect your direct booking website with OTAs (Booking.com, Airbnb, Expedia) through channel managers. Update availability everywhere instantly when a booking is made.

Integrate Stripe, PayPal, or other payment processors. Automatically charge cards, send receipts, and record transactions in your accounting software.

Connect WhatsApp, email, and SMS systems. Send automated confirmations, reminders, and follow-ups. Capture inquiries from all channels into one system.

Sync your PMS with booking platforms, accounting software, and communication tools. One source of truth for all your data.

Automatically send invoices, record payments, and sync financial data. No more manual entry into QuickBooks or Xero.

Connect your channel manager to your PMS and direct booking system. Manage all your distribution channels from one place.

If you use a specific system, we can probably integrate it. We've worked with hundreds of different platforms and APIs.

Common Integration Scenarios

Problem: Managing bookings across website, Booking.com, and Airbnb manually leads to double bookings and hours of daily work.

Solution: Integrate all platforms through a channel manager. When a room is booked anywhere, it's immediately unavailable everywhere else. Confirmations send automatically.

Result: Zero double bookings, 15 hours/week saved, happier guests.

Problem: Leads come through website, phone, WhatsApp, and email. Many get lost or forgotten.

Solution: Integrate all channels into a CRM. Every inquiry is automatically captured, assigned to a team member, and followed up.

Result: 3x more leads converted, nothing falls through the cracks.

Problem: Manually tracking inventory and creating purchase orders wastes time and leads to stockouts or over-ordering.

Solution: Integrate POS with inventory system. Stock levels update automatically with each sale. Purchase orders generate when items run low.

Result: 60% less food waste, no stockouts, 10 hours/week saved.

Our Integration Process

We review all the systems you currently use and how data flows between them. We identify bottlenecks and opportunities for automation.

We map out exactly what data needs to flow where, when, and how. You see the complete picture before we start building.

We build the integrations using reliable, proven methods. We test thoroughly to ensure data flows correctly.

We test with real data in a safe environment. We make sure everything works perfectly before going live.

We deploy the integrations and monitor closely. We're there to fix any issues immediately.

We set up monitoring and alerts. If something goes wrong, we know immediately and can fix it.

What's Included

API Development - Custom code to connect your systems

Data Mapping - Ensuring data flows correctly between different formats

Error Handling - Automatic retries and alerts if something fails

Monitoring - 24/7 monitoring to ensure integrations keep working

Documentation - Clear documentation of how everything works

Support - Ongoing support to fix issues and add new integrations

Pricing and Timeline

API integrations start at $3,000 and typically take 2-6 weeks.

Pricing depends on:

• Number of systems to integrate
• Complexity of data mapping
• API limitations and requirements
• Custom logic needed
• Ongoing monitoring requirements

Simple integrations (like connecting two systems) can be done in days. Complex multi-system integrations might take weeks.

Frequently Asked Questions

What if one of my systems doesn't have an API? We can often work around this using web scraping, email parsing, or file imports. We'll find a solution.

What happens if an API changes? We monitor for changes and update integrations as needed. This is included in our support.

How reliable are integrations? Very reliable. We build in error handling, retries, and monitoring. If something fails, we know immediately.

Can you integrate with [specific system]? Probably yes. We've worked with hundreds of different systems. If it has an API or data export, we can integrate it.

What if I add a new system later? We can add new integrations anytime. Your integration infrastructure grows with your business.

Who This Is For

API integrations are ideal for:

• Hotels managing multiple booking channels
• Service businesses using multiple tools
• Companies doing manual data entry between systems
• Businesses that need real-time data sync
• Anyone tired of copying and pasting data

Next Steps

Ready to connect your systems and eliminate manual work? Let's review your current setup and create an integration plan.